Centre Point Hanoi Hotel

My mum and I loved everything about our stay at Centre Point. Lily went above and beyond to make sure we enjoyed our time there, as well as organised 3 tours for us which were all fantastic. All the staff were so very warm and welcoming to us every time we saw them, it made it such a lovely place to stay. The room was clean, comfortable and a good size, just perfect. The rooftop dining area was beautiful, such a nice spot to have breakfast, watching the sunrise over the lake. The breakfast was the best, the chef is excellent at cooking eggs, any way, we had omelettes, scrambled, boiled eggs, all amazing! The location is perfect, just around the corner from everything and easy to find. We loved our time here and wish we could’ve stayed longer. Thank you Lily and all the staff for such a lovely stay :)

I like everything about the hotel! I would definitely come back and stay here again next time I am in Hanoi (I already actually have another booking right after this trip because I liked the hotel). - All the staff were amazing. Lily was always helpful and responsive online. Always caring for us throughout our stay. Ryan also assisted us with all the check-in and booking of transfers. Other staff members at the door assisting us with the luggage and the kitchen staff are also very attentive. - Wifi was fast and there was no problem at all. I used it for video calls. - Food was great. Breakfast was plentyful and varied. We had to leave early and the staff prepared a breakfast box for us. - Location was perfect! - The amenties and facilities in the room was complete with a cable TV, hairdryer, hot shower, airconditioning and a mini fridge. The room was also clean.

The buffet breakfast is pretty good and more selection to choose and of course the all staff of the hotel was very accommodating and helpful they make sure that your stay was good pleasant as they are.

The staff was great, the bed was comfortable and the breakfast was wonderful. You could order eggs scrambled, fried or as an omelet along with fruit, rolls, white bread, yogurt, cereal, juice and hot trays with bacon, hot dogs, beans, and steamed veggies up on the rooftop terrace overlooking Ho Hoan Kiem. The main downside was that the room was so small there was no place to put any luggage. And we only have carryon bags, no giant suitcases. There wasn't even a place to put it on the side of the bed because the door was on one side, the bathroom door on the other and you had to lean over a little to walk by the foot of the bed to keep from banging into the TV on the wall. There was an armoire to put your clothes, but it had two sections and neither side would fit the carryon lying flat so we could access your clothes and one side had a large fan. We survived but it was very annoying. I think it would have been better if they ditched the armoire and just had an open space to put your stuff and maybe a horizontal rod higher up. While the location was fantastic in that we could walk everywhere we wanted to go, it was so close to the lake that traffic was absolute gridlock when we arrived Fri night. Our taxi driver finally gave up and dropped us off 2 blocks from the hotel. And it looked like traffic was similar Sat and Sun night too.

The staff here are very kind and accommodating. Beautiful breakfast buffet on the top floor over looking the water, with options of indoor or outdoor seating. Location is right in middle of the old quarter, so it’s a short walk to most anything you’d want to see. The room was clean and comfortable.